1. Acceptance of Terms

By accessing or using the Chattalyst website and services ("Services"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our Services.

2. Description of Services

Chattalyst provides an AI-powered platform for automating sales and customer service interactions. Our Services include chatbot solutions, WhatsApp marketing tools, and related features as described on our website.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and complete information when creating an account.
You are responsible for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to:

Use the Services for any unlawful purpose or in violation of any regulations.
Transmit spam, unsolicited messages, or malicious content through the platform.
Attempt to gain unauthorised access to our systems or other users' accounts.
Interfere with or disrupt the integrity or performance of the Services.
Reverse engineer, decompile, or disassemble any part of the Services.

5. Intellectual Property

All content, features, and functionality of the Services — including text, graphics, logos, icons, software, and design — are the exclusive property of Chattalyst and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

6. Payment Terms

Certain Services may require payment. All fees are as stated on our pricing page and are non-refundable unless otherwise specified. We reserve the right to change our pricing with reasonable notice. Continued use of paid Services after a price change constitutes acceptance of the new pricing.

7. Limitation of Liability

To the maximum extent permitted by law, Chattalyst shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Services. Our total liability shall not exceed the amount paid by you for the Services in the twelve (12) months preceding the claim.

8. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Indemnification

You agree to indemnify and hold Chattalyst harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Services or violation of these Terms.

10. Termination

We may terminate or suspend your access to the Services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Services will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the Services after changes constitutes acceptance of the updated Terms.

13. Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

14. Contact Us

If you have any questions about these Terms, please contact us at [email protected].