Enterprise WhatsApp CRM Platform for Malaysian Teams
Unify your customer chats, automate lead routing, and accelerate conversions with an AI-first WhatsApp CRM.
Core CRM Capabilities
Multi-Agent Shared Inbox
Assign conversations, track response times, and avoid agent collision.
Smart Contact Management
Segment leads by tags, purchase stage, and custom attributes.
Multilingual AI Chatbot
Automate after-hours replies and lead qualification in BM, English, and Chinese.
Frequently Asked Questions
What is a WhatsApp CRM for Malaysian businesses?
A WhatsApp CRM allows sales and support teams to manage customer conversations from a centralized multi-agent dashboard. It includes shared inbox collaboration, contact tagging, lead qualification, and automated broadcast campaigns.
Can multiple team members use one WhatsApp phone number?
Yes! Chattalyst's omnichannel shared inbox enables unlimited support agents to chat with customers simultaneously using a single Official WhatsApp Business number.