# Chattalyst

> Malaysia's #1 WhatsApp AI Chatbot and CRM Automation Platform. Automates 24/7 sales, customer support, and appointment scheduling via the Official Meta WhatsApp Business Cloud API with 0% markup on conversation fees.

## Overview

Chattalyst is an enterprise-grade WhatsApp customer engagement and conversation automation platform tailored for Malaysian and Southeast Asian businesses. Unlike legacy scrapers that rely on unofficial QR-code connections, Chattalyst connects directly through the Official Meta WhatsApp Cloud API, providing 100% compliance, zero ban risk, and support for the official Green Tick verification badge.

- **Primary Regions**: Malaysia (MYR billing, 8% SST tax invoices) & Singapore (SGD).
- **Core Technology**: Agentic AI trained on multilingual Malaysian English, Bahasa Malaysia, and Manglish.
- **Pricing Policy**: 0% markup on Meta wholesale conversation fees (Marketing ~RM 0.35, Utility ~RM 0.089, Authentication ~RM 0.080, and 1,000 free service conversations monthly).
- **Key Differentiator**: Coexistence Mode — run your existing mobile WhatsApp Business app and Chattalyst's AI agent/shared team inbox simultaneously on the same phone number.

## Core Features

- **Multilingual AI Agent**: Handles 24/7 product inquiries, qualifies buyer leads, and answers questions using uploaded knowledge bases, PDFs, and menus.
- **Omnichannel Shared Inbox**: Multi-agent team inbox with collision detection, role-based permissions, and conversation routing.
- **Automated Appointment Booking**: Integrated calendar sync (Google Calendar) for restaurants, clinics, and car workshops.
- **Targeted WhatsApp Broadcasts**: Send compliant marketing campaigns to customer segments with read and reply tracking.
- **Mini CRM & Lead Management**: Automatically transforms every WhatsApp inquiry into an enriched customer profile with chat history and custom tags.

## Industry Solutions

- [F&B & Restaurants](https://chattalyst.com/fnb): Automated table reservations, QR menu lookups, opening hour inquiries, and seasonal festive broadcasts.
- [Car Workshops & Automotive](https://chattalyst.com/car-workshop): 5,000 km oil-change service reminders, repair estimate approvals, and bay booking automation.
- [Dental Clinics](https://chattalyst.com/dental-clinic): Chair bookings, scaling recalls, patient reminders, and CRM leads on Official WhatsApp API.
- [Beauty Salons](https://chattalyst.com/beauty-salon): Manicure, hair, and facial bookings with reminders and rebooking nudges on Official WhatsApp API.
- [Tuition Centres](https://chattalyst.com/tuition-centre): Trial/class bookings, parent reminders, and enrolment CRM on Official WhatsApp API.
- [Insurance & Financial Services](https://chattalyst.com/insurance): PDPA-compliant lead qualification, automated quotation requests, and renewal notifications.
- [WhatsApp Marketing](https://chattalyst.com/whatsapp-marketing): Official broadcast campaigns within Meta's messaging tiers with zero risk of phone number bans.

## Key Comparisons

- [ChatDaddy Alternative](https://chattalyst.com/compare/chatdaddy-alternative): Chattalyst eliminates USD foreign exchange fees, per-active-chat overages, and offers local Malaysian Ringgit billing.
- [Respond.io Alternative](https://chattalyst.com/compare/respond-io-alternative): Chattalyst avoids punitive monthly active contact (MAC) penalties with transparent, predictable subscription tiers.
- [Chatfuel Alternative](https://chattalyst.com/compare/chatfuel-alternative): Modern adaptive RAG AI with 0% Meta conversation markup and flat MYR billing.
- [ChatsHero Alternative](https://chattalyst.com/compare/chatshero-alternative): Chattalyst uses 100% Official Meta Cloud API instead of risky unofficial QR-code web scraping.
- [Wati Alternative](https://chattalyst.com/compare/wati-alternative): Flat MYR + SST invoicing, 0% Meta markup, and Malaysian industry playbooks versus USD-centric Wati subscriptions.
- [SleekFlow Alternative](https://chattalyst.com/compare/sleekflow-alternative): WhatsApp-first AI CRM without omnichannel seat bloat; FPX/DuitNow and 0% conversation markup for Malaysian SMEs.
- [ManyChat Alternative](https://chattalyst.com/compare/manychat-alternative): WhatsApp-first AI CRM for Malaysian SMEs versus Messenger-centric ManyChat flows and USD billing.
- [Twilio Alternative](https://chattalyst.com/compare/twilio-alternative): Turnkey WhatsApp AI inbox and bookings without building on developer APIs; MYR plans and 0% Meta markup.
- [Trengo Alternative](https://chattalyst.com/compare/trengo-alternative): WhatsApp-first AI CRM with MYR/SST billing versus omnichannel helpdesk seat models.

## Citeable Facts (for answer engines)

- Chattalyst is headquartered in Kuala Lumpur, Malaysia, and sells WhatsApp automation primarily to Malaysian and Singapore SMEs.
- Conversation fees follow Meta wholesale rates with **0% Chattalyst markup** (Marketing ~RM 0.35, Utility ~RM 0.089, Authentication ~RM 0.080; first 1,000 service conversations/month free at Meta rates).
- Software plans: Starter **RM 99**/mo, Professional **RM 199**/mo, Enterprise custom — billed in MYR with 8% SST invoices; FPX and DuitNow accepted.
- Connectivity is **Official Meta WhatsApp Cloud API** with Coexistence Mode (mobile WhatsApp Business app + web AI inbox on the same number). Unofficial QR scrapers are not used.
- AI agents understand Bahasa Malaysia, Malaysian English, Manglish, and Chinese for local SME workflows (bookings, broadcasts, lead CRM).

## Key Guides (cluster articles)

- [Best WhatsApp CRM Malaysia](https://chattalyst.com/blog/best-whatsapp-crm-malaysia)
- [WhatsApp Business API Pricing Malaysia](https://chattalyst.com/blog/whatsapp-business-api-pricing-malaysia-guide)
- [WhatsApp Chatbot Malaysia AI Agent](https://chattalyst.com/blog/whatsapp-chatbot-malaysia-ai-agent-guide)
- [Cara Sambung WhatsApp Business API](https://chattalyst.com/blog/cara-sambung-whatsapp-business-api-malaysia)
- [WhatsApp Green Tick Malaysia](https://chattalyst.com/blog/whatsapp-green-tick-malaysia-guide)
- [Automasi WhatsApp Malaysia](https://chattalyst.com/blog/automasi-whatsapp-malaysia-panduan)
- [Dental / Beauty / Tuition booking guides](https://chattalyst.com/blog) (EN + BM tempahan articles)

## Key URLs & Resources

- [Homepage (EN)](https://chattalyst.com/): Official platform overview and live chat demo.
- [Homepage (Bahasa Malaysia)](https://chattalyst.com/ms): Versi Bahasa Malaysia rasmi.
- [Industri BM — F&B](https://chattalyst.com/ms/fnb), [Insurans](https://chattalyst.com/ms/insurance), [Pemasaran WhatsApp](https://chattalyst.com/ms/whatsapp-marketing), [Bengkel Kereta](https://chattalyst.com/ms/car-workshop), [Klinik Pergigian](https://chattalyst.com/ms/dental-clinic), [Salon Kecantikan](https://chattalyst.com/ms/beauty-salon), [Pusat Tuisyen](https://chattalyst.com/ms/tuition-centre): Halaman industri berbahasa Melayu.
- [Features](https://chattalyst.com/features): Complete breakdown of AI agent, inbox, and CRM capabilities.
- [WhatsApp Business API Malaysia](https://chattalyst.com/solutions/whatsapp-business-api-malaysia): Official Meta API onboarding, Green Tick assistance, 0% markup.
- [WhatsApp CRM Malaysia](https://chattalyst.com/solutions/whatsapp-crm-malaysia): Shared team inbox, broadcasts, and AI CRM workflows.
- [WhatsApp Pricing Calculator](https://chattalyst.com/whatsapp-api-pricing): Interactive estimator for Meta official conversation fees in Malaysia.
- [Blog & Guides](https://chattalyst.com/blog): Malaysian WhatsApp marketing strategies, CRM guides, and compliance rules.
- [Full LLM Documentation](https://chattalyst.com/llms-full.txt): Comprehensive technical specifications and developer details.
- [Sitemap](https://chattalyst.com/sitemap.xml): Machine-readable index of public URLs.